Question 1

Do you offer customization for furniture designs?

Accepted Answer

Yes. Classy specializes in custom-built furniture. You can choose your preferred design, dimensions, materials, upholstery, and finishes to create pieces tailored specifically to your space and style.

Question 2

What types of wood do you use in your furniture?

Accepted Answer

We primarily use premium hardwoods such as Ash wood and Mahogany, sourced responsibly and processed through our advanced seasoning and quality management systems.

Question 3

How long does it take to manufacture customized furniture?

Accepted Answer

The timeline varies based on the complexity of the design and materials used. Generally, custom orders take 4&#8211;8 weeks, ensuring careful craftsmanship and quality checks at every stage.

Question 4

Do you offer home delivery and installation?

Accepted Answer

Yes. We provide professional delivery and installation services for all our products, ensuring your furniture is set up perfectly in your home.

Question 5

Are your products available across India?

Accepted Answer

Yes. Through our Classy Industrial Factory and streamlined logistics, we deliver premium furniture to customers across India.

Question 6

How do I maintain wooden furniture?

Accepted Answer

Wipe regularly with a soft cloth, avoid direct sunlight, and maintain consistent indoor humidity. Refer to our Maintenance Guide for detailed care instructions for Ash wood, Mahogany, fabrics, leather, metal, and quartz.

Question 7

Do you provide warranty for your products?

Accepted Answer

Yes. All Classy products come with a standard warranty against manufacturing defects. Warranty duration may vary depending on the product category.

Question 8

Can I view your products in person?

Accepted Answer

Absolutely. We welcome you to visit our showrooms in Kottakkal, Kochi, and Calicut to explore our collections, materials, and craftsmanship firsthand.

Question 9

Do you assist with interior layout or space planning?

Accepted Answer

Yes. Our sales and design team can guide you with space planning, helping you choose the right pieces and configurations for your home or commercial space

Question 10

What materials do you use for upholstery?

Accepted Answer

We offer a wide range of premium fabrics, genuine leather, engineered materials, and performance fabrics, each selected for durability, comfort, and aesthetic appeal.

Question 11

Do you provide furniture for commercial or institutional projects?

Accepted Answer

Yes. We have extensive experience handling commercial, hospitality, and institutional projects with custom and large-scale requirements.

Question 12

How do I care for genuine leather upholstery?

Accepted Answer

Keep it away from heat sources, wipe spills immediately, dust regularly, and condition every 6&#8211;8 months for long-lasting suppleness.

Question 13

What is special about the Classy Industrial Factory?

Accepted Answer

Our Industrial Factory in Paang is a state-of-the-art manufacturing estate, built as part of our 40th anniversary. It is Kerala&#8217;s first private sector facility of this kind, equipped for high-end craftsmanship, modern technology, export-oriented production, and support for smaller manufacturing units.

Question 14

Do you provide combo sets or curated looks?

Accepted Answer

Yes. Through our Inspiration section, you can purchase complete pre-curated combos to recreate stylish settings and themes effortlessly in your home.

Question 15

What payment options do you accept?

Accepted Answer

We accept major digital payment methods, card payments, bank transfers, and EMI options (where applicable). Our staff will guide you through the process during checkout.

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